Top 20 favorite apps: ing, Rabobank & Tikkie Highlights

Ing, Rabobank and Tikkie: Top 20 Apps Favorited by the Dutch

7 June 2025 on 08: 32

Reading time: 2 minutes

ING, Rabobank and Tikkie have secured a place in the top 20 of best-rated apps by Dutch users, taking 9th, 14th and 18th positions respectively.

This is the outcome of the Mobile App Trends Report by digital product agency Framna. The report is based on a survey of 9.000 users and the analysis of 600 different apps.

2025 05 19 020819795 ING Rabobank n Tikkie are among the top 20 favorite apps chart 1

Notable findings in app ratings

The research shows an interesting discrepancy between the most downloaded apps and the highest rated apps. Apps like Teletext and ChatGPT are not in the top 20 of the most downloaded apps in the Netherlands, but are the leaders in the ranking of highest rated apps.

On the other hand, social media apps that are downloaded frequently are not among the best-rated apps. Crucial to a high user rating are factors such as 'making life easier' and 'delivering great content'.

Rabobank scores higher on ease of use

When looking at the factor 'making life easier', Rabobank scores surprisingly higher than ING. The cooperative sofa is in fourth place with 77 points, while ING is in sixth place with 76 points.

However, when all factors (nine in total) are taken into account, ING ultimately comes out ahead of Rabobank. ING achieves a total score of 75; two points more than Rabobank, which is in 73th place with 14 points. Tikkie, the payment app of ABN AMRO, is in 72th place with 18 points.

Q&A:

Which banking and payment apps are in the top 20 of best-rated apps in the Netherlands?
Answer: The banking and payment apps of ING, Rabobank and Tikkie are in the top 20 of best-rated apps in the Netherlands.

What are the key factors for high user ratings of apps?
Answer: The most important factors for high user ratings are 'making life easier' and 'delivering great content'.

How do ING, Rabobank and Tikkie compare to each other?
Answer: When all nine assessment factors are taken into account, ING ends up above Rabobank and Tikkie with a total score of 75. Rabobank scores 73 points and Tikkie 72 points.

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