Europ Assistance Belgium: Increase in requests for assistance in Summer 2025

Europ Assistance Belgium Sees Strong Increase in Assistance Requests – Summer 2025 Overview

1 August 2025 to 09: 41

Reading time: 2 minutes

Between June 27 and July 29, 2025, Europ Assistance Belgium received more than 87.000 calls, an average of over 2.700 calls per day. In addition to phone calls, the organization also received more than 4.300 requests through its mobile app.

All Europ Assistance services were called upon

The calls focused on the full range of services offered by Europ Assistance, such as roadside assistance at home and abroad, medical assistance, cancellation insurance and housing assistance.

Increase in technical interventions at home and abroad

The number of technical interventions abroad has increased by 18%. Most calls came from France (38%), followed by the Netherlands (20%), Spain (10%), Germany (7%), Luxembourg (6%), and Italy (6%). Within Belgium, the number of technical interventions increased by 3%.

Common technical problems

The most common technical problems were related to the engine, battery and starting of the (70%). Inattention led to technical problems such as leaving keys in the car, battery problems, incorrect fuel, or flat tires (19%). Accidents accounted for 9% of technical interventions.

Increase in medical interventions abroad

The number of medical interventions abroad rose by 16% to 1.396 cases. These medical issues primarily concerned injuries, fractures, and wounds (41%), infections (14%), gastrointestinal problems (13%), heart and lung problems (5%), and neurological disorders (4%). Many of the medical problems were related to weather conditions.

Frequently Asked Questions

How many calls did Europ Assistance receive daily between June 27 and July 29, 2025?
During this period, Europ Assistance received an average of more than 2.700 calls per day.

What were the most common technical interventions?
The most common technical problems were engine, battery and starting problems, problems caused by carelessness such as leaving keys in the car, and accidents.

How many medical interventions took place abroad?
There were 1.396 medical interventions abroad, an increase of 16% compared to the previous period.

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