Downward Trend in Bank Switching Among Belgian Customers in 2025 Analyzed

In 2025, 111.745 Belgians used the free bank switching service Bankswitching to switch from sofa to change. Although this number is slightly lower than the previous year – in 2024, 134.343 people switched – the service remains popular.

The Switching Service

When using the switching service, the consumer contacts their new bank, which then makes all the arrangements for transferring their accounts with the old bank. This includes transferring the account itself, as well as ongoing payments such as direct debits and standing orders. The new bank can also inform regular payers, such as employers and payment institutions, of the switch.

This switching service applies to both current and savings accounts.

Statistics from 2025

Of these customers, 38.118 used the bank switching service to close their current account at their old bank and transfer their payments to the new bank. On the other hand, 45.178 opted to transfer their savings account.

The remaining customers opted to transfer only their payments to a new bank, or to close an old checking account and transfer only the balance, without transferring any further payments.

Possible causes for the decline

The decline in the number of switchers in 2025 can be attributed to a number of changes in the banking landscape, such as mergers, which may have further encouraged consumers to switch to a new bank in 2024.

De couches Banks currently offering the savings account switching service are Argenta, Bank Van Breda & C°, Banque CPH, Belfius, Beobank, BNP Paribas Fortis, CBC Banque, Crelan, Deutsche Bank, Europabank, Fintro, ING Belgium, KBC Bank and vdk bank.

Question and answer

How many people used the bank switching service in 2025?

In 2025, 111.745 Belgians used the bank switching service.

How does the bank switching service work?

When using the switching service, the consumer contacts their new bank, which then makes all the arrangements for transferring their accounts with the old bank. This includes transferring the account itself, as well as ongoing payments such as direct debits and standing orders.

Why was there a decline in the number of switchers in 2025?

The decline in the number of switchers in 2025 can be attributed to a number of changes in the banking landscape, such as mergers, which may have further encouraged consumers to switch to a new bank in 2024.